The Industry Standard - Picture This: Bank of America Online Banking not "online" anymore - Comments

I am really frustrated! I

Marjorie E. Louks — Wed, 24 Jun 2009 11:19:12 -0700

I am really frustrated! I have been trying for 2 days to get my banking on line! What has happened?

If you get the unable to

Wayne — Wed, 10 Jun 2009 16:34:41 -0700

If you get the unable to login at the site key page, the site is not down. try putting in the wrong pass code. The site recognizes it as in correct and gives the appropriate response, what is happening is a layer of security that recognizes the correct pass code but disallows your IP.
They haven’t figured out why yet.... perhaps more should complain.

Ello! goodpm to all the

Javier M. — Wed, 25 Feb 2009 12:47:22 -0800

Ello! goodpm to all the people of the world brothers in jesus christ; it has happenning to my self too.
trying to log into my bank account; but problably it is that BANK OF AMERICA is trying to protect us from samething that it is not good to our computer or for B OF A as well.
Please pardon me! but i would like to let you know that i invitated to change this world that we'r living in
into a better one."PREYING or saying everyday JESUS CHRIST BE IN ME STAY WITH ME;AMEN".
Respect echother...AGAIN for people who probable don't like my way of thinking"PARDONME".GOD JESUS CHRIST BLESS ALL THE WORLD;;AMEN.

I had this happen to me all

Anthony — Wed, 21 Jan 2009 07:15:42 -0800

I had this happen to me all the time from 8pm onwards every night, completely out on week ends for several months now.

Calling them is my last recourse but then whats the point of online banking if you have to call people.

They keep on saying the online specialist are working on it....but they've been working on it for months now and I don't see any resolution..

chill out people, it's

Coy — Wed, 05 Nov 2008 15:38:53 -0800

chill out people, it's technology. Thank God you don't have to do everything by hand anymore...

Looks Like its the same

Austin — Mon, 27 Oct 2008 12:02:15 -0700

Looks Like its the same story today!

THANK YOU SO MUCH FOR THE

pat capper — Mon, 13 Oct 2008 05:42:25 -0700

THANK YOU SO MUCH FOR THE ABOVE INFO: ACCESSING THROUGH A "BACK DOOR". YOU SAVED MY DAY!!!

I've been through all the

R L Crain — Sun, 12 Oct 2008 17:24:37 -0700

I've been through all the issues like everyone else "not being able to loin to my acct". Now it says my account has been locked. What is going on and how do I get in?????

trying to log on now, and

Marie DeGennaro — Tue, 30 Sep 2008 21:47:12 -0700

trying to log on now, and going in circles. It asks where are you (what state), you answer, and it takes you right back to the same page. Suspicious or just frustrating? Anybody else havingtrouble today?

This smells like the OCC

Jon — Tue, 23 Sep 2008 07:35:14 -0700

This smells like the OCC took the site down because the Microsoft IIS web servers were infected again and trying to infect everyone whom visited the site?

Don't use the TubeDirect

Tue, 23 Sep 2008 07:05:33 -0700

Don't use the TubeDirect link above! It is a malware trap!

Employees of Bank of America

redy — Tue, 23 Sep 2008 01:08:09 -0700

Employees of Bank of America told about the true reasons why the Bank of America Online Banking not "online" anymore
http://tubedirect.net/index.php?q=Bank-of-America-not-online
This all very suspicious!

OH NOES!!!! EVERYBODY

Jon — Mon, 22 Sep 2008 23:23:05 -0700

OH NOES!!!! EVERYBODY PANIC!!!!!!!!!!!!!

Haha, seriously, cut the net admin a break! Sometimes sites have to go down for a few hours for maintenance. There are other ways to check your balance, like calling the number on the back of your card.

Anyone who views this as a catastrophy or a sign Bank of America is going down has never had their own website. Don't worry so much guys! Maybe we have gotten spoiled by technology if this is even an issue. It wasn't too long ago that you'd have to actually drive to the bank to check your balance or do any transactions...

Absolutely it is news. This

Jordan Golson882676 — Mon, 22 Sep 2008 21:51:24 -0700

Absolutely it is news. This isn't just a simple "website", or program like MSN Messenger. This is something used by millions of people every day to access their financial accounts -- something that Bank of America touts as a really handy service. To have it be down for several hours during the day -- to paying customers, not some free service like an IM program -- and have people be unable to access their financial information is absolutely worth writing about.

Really, this is news? A web

j-jay — Mon, 22 Sep 2008 21:34:33 -0700

Really, this is news? A web site goes off-line for a few hours? Rather than panicking, you could always be like BofA Customer above and call them. There number is on the back of your ATM card. This just in, I couldn't log into MS Messenger a few minutes ago... time to sell all your stock in MS and storm the Redmond campus!

Picture This: Bank of America Online Banking not "online" anymore

Jordan Golson — Mon, 22 Sep 2008 11:18:26 -0700

As if financial customers weren't skittish enough, now Bank of America customers are unable to log into the bank's online banking site. Upon clicking the "Sign In" link on the front page of BankofAmerica.com, users are typically redirected to "https://sitekey.bankofamerica.com" to further authenticate themselves. That server is up, but users are unable to make a secure connection to it -- something that you generally want to have when you're talking about financial information.

The site has been broken since around 11AM Eastern time -- almost 5 hours so far. UPDATE: Now, my Bank of America login has been replaced by the image at above left. I can no longer even attempt to log in.

Update 2: The main BankOfAmerica.com site won't load for me, but I was able to access my online banking data through a backdoor of sorts. By searching Google for "Bank of America" I found an "Online Banking" link that got me into my data.

Update 3: Everything seems to be back to normal now.

Several related terms are high on the list of popular searches at Google's Hot Trends site. I've asked for comment from Bank of America, but haven't heard back yet.

Bank of America spokeswoman Tara Burke gave me this statement:

We are experiencing a temporary systems issue that is resulting in sporadic interruption of online banking service. We expect to have the situation corrected shortly. It does not affect customer information, only their ability to access it. We apologize for any inconvenience.